Is my order packaged discreetly?
Yes, all orders are shipped in plain, unmarked packaging with no indication of the contents inside.
How long does delivery take?
Standard UK delivery takes 3-5 business days. You'll receive a tracking number once your order is dispatched.
Do you offer free shipping?
Yes! We offer free discreet delivery on all orders.
Can I return a product?
For hygiene reasons we are unable to accept returns on opened products. If your item arrives damaged or faulty please contact us within 48 hours and we'll sort it out for you.
Is my payment information safe?
Absolutely. All payments are processed through secure encrypted checkout. We never store your card details.
Will this appear on my bank statement?
Yes but don't worry — it will show as a discreet billing name, not as The Sex Hub.
Do you ship internationally?
Currently we ship within the UK only. International shipping coming soon.
How do I contact you?
You can reach us through our contact page and we'll get back to you within 24 hours.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at Thesexhub1@gmail.com
Other inquiries? Let's chat.
Please email us at Thesexhub1@gmail.com