Shipping policy

Shipping Policy

At THE SEX HUB, we prioritize fast, reliable, and discreet delivery on every order.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during high-demand periods or holidays.

Shipping Times

Estimated delivery times vary depending on your location and shipping method selected at checkout.

Typical delivery estimates:

  • Domestic orders: 5–12 business days

  • International orders: 7–20 business days

Please note that shipping times are estimates and may be affected by customs clearance, carrier delays, weather conditions, or peak shipping seasons.

Discreet Packaging

All orders are shipped in discreet, unbranded packaging to protect your privacy. Billing statements will also appear discreet.

Tracking Information

Once your order has shipped, you will receive a tracking number via email to monitor your delivery status.

Delays

While we work closely with our shipping partners to ensure timely delivery, unexpected delays may occasionally occur. We appreciate your patience and understanding.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. THE SEX HUB is not responsible for orders shipped to incorrectly entered addresses.

Lost or Stolen Packages

If your package is lost or marked as delivered but cannot be located, please contact the shipping carrier first. If further assistance is needed, contact our support team.

Contact

For shipping-related questions, please contact us through our Contact Us page.